Shipping & Return Policy

Shipping Policy

Our orders are shipped within 1-3 business days after the order has been placed.Processing times do not account for weekends or holidays.

Customers from USA, Canada, UK can get your products  within 5-10 days after shipping from our local warehouse.

Customers from Asia like Japan、Korean etc  can get your products  within 5-10 days .

Customers from the other countries  can get your products  within 15-35 days .

If there is no local stock, we will ship from domestic.

▲Orders from February 3rd to February 19th will be shipped on February 20th.

Return Policy

We want you to be satisfied with your Catkin Professional Makeup purchase. You may return your order with free shipping for a 100% money-back guarantee through our official returns channel.

Returns are currently being accepted within 45 days for products purchased online at catkin.com.

Contact us

email: gzcatkin@gmail.com

Instagram: @catkincosmetics

Facebook: @catkincosmetics

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